Business and Home Service TESTIMONIALS
We pride ourselves on customer satisfaction and communication and our goal is to be a long-term resource rather than a one-time invoice. We appreciate customers that take the time to provide feedback on sites such as:
Here is a brief sampling of reviews received from customers:
Issues: Virus removal, slow performance, invalid backup configuration, wireless networking and various hardware problems
Thank you so much for your help and for getting our office running again. Your ability to identify issues we didn’t even know existed was invaluable and helped us avoid major problems! We appreciate your 24×7 availability and working with us to resolve issues with minimal impact to our daily business operations. Thanks again!
H. Maisel
Silver Spring, MD Business
Issues: Virus removal and slow performance
I was ready to either buy a new computer or throw the one you fixed out the window! My 3 year old PC now works faster than when we purchased it and it is amazing how much more I can get done. The remote access was great and my kids got a kick out of watching the computer work without anyone touching the keyboard or mouse. Great job.
TH
New Jersey Home User (100% of work completed via remote access)
Issues: Backup implementation, slow performance and system upgrades
The backup is working great and our computers are running better than ever. Thanks for working around our crazy schedule and getting things completed in a quick timeframe. I’ll definitely give you a call if we need help in the future.
T. Welch
Rockville, MD Business
Issues: Operating system corruption, potential data loss and backup implementation
I can’t thank you enough for saving my files and photos….I promise to keep up with the new backup process! And the computer working so fast is an added bonus! I am so glad I found a resource I can trust in case we run into problems again. THANK YOU!
F. McVearry
Bethesda, MD Home User
Issues: Virus removal, slow performance and memory upgrades
We knew our systems were slow but had no idea that viruses were partly to blame. Thank you for diagnosing and resolving all issues very quickly and completing the work after-hours with your remote access software (it still amazes me that this is possible). I look forward to a more efficient workplace now that our systems are running smoothly.
M. Rogers
Pennsylvania Business (100% of work completed via remote access)
Issues: Slow Performance and memory upgrade
I was very satisfied with the service I recieved on both computers. The work was performed as described and in a reasonable time. The personal service and knowledge was far beyond any I have received from geeks and computer help lines. Everything was explained so I could understand and follow along and I was not given over technical explanations that I could not understand. I finally dealt with someone who I was confident knew what they were doing and my computer worked without further problems. I would recommend Potomac Computers Service to everyone.
G. Davis
La Plata, MD Home User (100% of work completed via remote access)
Issues: Virus removal, slow performance and backup
Our computers are now running better than the day we purchased them. Microsoft Vista had been a nightmare for us even before the viruses and we were prepared to purchase used computers just to go back to Windows XP. Your knowledge far surpassed our expectations and your free systems analysis was a bonus and revealed other issues we weren’t even aware of. Our systems are now running smoothly, we are protected against future virus attacks and have the security of an automated backup. Potomac Computer Services is highly recommended.
M. Spurgeon
North Potomac, MD Business (100% of work completed via remote access)
Issues: Slow performance and memory upgrade
My experience was outstanding. My computer was very slow and not operating well. The problems were resolved quickly and safely and the system has been running fine ever since. Quick, efficient, knowledgable and great service.
J. Pillas
Lutherville, MD Home User (100% of work completed via remote access)
Issues: Virus removal, operating system corruption, data recovery and reinstallation
Treated me like a valued customer. Was extremely professional and provided a wealth of knowledge about errors and issues with various types of laptops and desktops. Not only was I provided with a solution for my problem, the technician was very thorough with how to maintain protection of my computer. He also set up an automatic maintenance and suggested the best software for protection. He offered remote service for maintenance and questions if there be any in the future.
J. Williams
Laurel, MD Home User
Issues: Virus removal
Rapid response, professional service and proper cure. Couldn’t ask for more!
B. England
Potomac, MD Home User (100% of work completed via remote access)