If setting Internet Explorer as the default browser does not resolve the issue, the problem may be with an invalid registry setting.
- Select Start – Run and type regedit <enter>.
- Navigate to this Value:
HKEY_LOCAL_MACHINESOFTWAREClientsStartMenuInternetIEXPLORE.EXEDefaultIcon - Change the value to “C:Program FilesInternet Exploreriexplore.exe,-32528”
Note: The value typically “C:Program FilesInternet Exploreriexplore.exe,-7” if this is the issue. - Reboot.
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